Professional
I have over 10 years of experience doing tech support and administrative work, where I kicked butt at problem solving, learning new skills and helping people grow and troubleshoot their businesses. I heard the phrase 'Can I just pay someone to do this for me?' enough times working in tech support, and saw the gap in support for entrepreneurs and smaller businesses hitting those points of growth or transition. This especially holds true today where I am seeing many companies automate or outsource their support, making getting help for slightly more complex issues that require a human to listen and problem solve much more difficult.
I worked at Shopify for 4 years, along with being a Shopify user myself, and Jane App for 2 years. This is where I picked up most of my website, tech and problem solving skills, along with just having a natural knack for it. Since starting my business, I have grown comfortable with many common platforms used by entrepreneurs, including: Shopify, Jane, Squarespace, Wix, Wordpress, Simplero, Thinkific, Practice Better, Mailchimp, Godaddy, Monday, and more. This is really where I'm seeing new business owners struggle - picking up how to use existing and emerging technical platforms, and the expertise needed to put together the back end of your business so you can focus on what you're best at!
Purpose
My goal in building and leading a business has always been to do it in a human-forward way. I want to help people gain more control over their lives and businesses by tackling those tasks that are holding everything up. Whether you don't have the time, understanding or even just the will to get something done, I am here to be your extra set of arms so you can cross it off your list.
Personal
I am a big believer of business being able to change our world for the better, just as it has done so for the worst. The relationship that humans have with work is changing and many are getting inspired to find ways to make money outside of the classic 40 hour work week in an organization. Seeing humans tap into their creative sides or taking a chance on themselves to start their own business is inspiring, and my strength has always been as a behind the scenes person that makes the magic happen. Tedious work has nothing on me and my spreadsheets.
Looking forward to working with you!
